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University Hospitals of North Midlands Has A Second Day Of Computer Issues

The University Hospitals of North Midlands is currently having issues with its computer network, this is causing some appointments to be cancelled. We believe that access to certain internal systems has now been restored, but the issue has not yet been fully resolved.

The UHNM IT team is currently working with the network provider to resolve the ongoing issues.

Staff cannot call patients to tell them their appointment is cancelled as they are unable to access their records.

The Trust has said they will continue to update patients through the UHNM Facebook and Twitter accounts.

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This is the second day of disruption and in a statement on Facebook UHNM said :-

We would like to apologise to patients for the ongoing IT disruption we are currently experiencing, which is having an impact on our clinical services across Royal Stoke University Hospital and County Hospital.

Our network provider is working tirelessly to identify and resolve the issues and all our staff are working hard to minimise impact. Both hospital sites remain open, however we have cancelled adult and paediatric outpatient appointments today (Wed 3 July). Where there are exceptions patients will be contacted directly by UHNM.

Patients who are scheduled for routine elective surgery are being reviewed on a case by case basis.

Patients will be contacted to rearrange their outpatient appointments as soon as possible.

We are working with our partners to ensure patients are discharged home in a timely manner and that people are not sent to hospital unless absolutely necessary.

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