|Royal Mail has issued the following statement regarding planned strike action in August and September 2022.|
Communication Workers Union (CWU) has called on its members who collect, sort and deliver parcels and letters to take strike action on the following dates:
• Friday 26 August 2022
• Wednesday 31 August 2022
• Thursday 8 September 2022
• Friday 9 September 2022
We’re sorry this strike action is likely to cause you some disruption. We will be working to get our services back to normal as quickly as possible. Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but you should expect significant disruption on dates when strike action is taking place.
There’s more information online at royalmail.com/latest-news but we wanted to provide you with some of the important information, directly.
Parcel and Letter Deliveries
On days when strike action is taking place:
• We will deliver as many Special Delivery Guaranteed parcels as possible. We will prioritise and deliver as many Special Delivery Guaranteed items as resources allow. We cannot however guarantee delivery by 9am or 1pm next day, so we’re making changes to our delivery guarantee for items posted from Thursday 25 August, up to and including items sent on Thursday 1 September. Customers will not be able to claim for delays to items during this period.
• We will deliver as many Tracked 24 parcels as possible including prioritising delivery of Covid-19 test kits and medical prescription items wherever possible. However, significantly reduced resources mean there will be a delay to some Tracked 24 items during strike action.
• On strike days, we will not be delivering letters (with exception of Special Delivery)
Other items posted the day before, during strike action or on the days after any strike action will be subject to delay.
We won’t be able to provide a collection service to business customers on days when strikes are taking place. We’re asking customers to post before strike days or hold items until after strike action finishes.
Business collections will resume on the next working day after a strike. If you usually have a Saturday collection service, that will take place as planned.